Summary
App: strictly necessary session cookies only (no analytics/ads cookies).
Marketing site: Google Analytics for aggregated usage insights (consent‑based where required).
What are cookies?
Small text files placed on your device. They may be session (expire on browser close) or persistent.
How we use cookies
- Strictly necessary (app): authentication/session management, CSRF protection, load balancing.
- Analytics (marketing site): page views, referrers, general engagement to improve content.
Managing cookies
Use our consent banner on the marketing site to accept/reject analytics. You can block/delete cookies in your browser. Disabling strictly necessary cookies may break the app.
Typical cookies
Name Party Category Purpose / Notes Scope jwt, vauzy First‑party Strictly necessary Keeps you signed in (app). App stripe_mid, stripe_sid Third‑party Strictly necessary Allows you to manage your purchase and subscription. App & Marketing site _chatwoot_session, cw_conversation, cw_user_* First‑party Strictly necessary For handling user support requests. App cookieconsent_status First‑party Strictly necessary Records your cookie consent preference (marketing site only; consent‑based where required). Marketing site _ga, _gid Third‑party Analytics Google Analytics (marketing site only; consent‑based where required). Marketing site Contact & changes
Questions: privacy@vauzy.com. We may update this policy and will reflect changes in the banner and on this page.
App
Strictly necessary session cookies only (no analytics/ads cookies).
Marketing site
Google Analytics for aggregated usage insights (consent‑based where required).